Privacy Policy

At Rawat Impex, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: When you make a purchase or sign up for our newsletter, we collect personal details such as your name, email address, phone number, shipping address, and payment information.

Non-Personal Identification Information: This includes data such as your browser type, IP address, operating system, and browsing activity on our website, collected automatically when you visit our site.

2. How We Use Your Information

We use your information in the following ways:

To Process Orders: To complete and manage your purchases, process payments, and deliver products to your address.

Customer Support: To respond to inquiries, provide customer support, and assist with any issues related to your orders.

Marketing Communications: With your consent, we may send promotional emails, newsletters, or updates regarding new products, offers, and services.

Website Improvements: To analyze website traffic and improve user experience and functionality.

Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Cookies

We use cookies to enhance your browsing experience and provide personalized content and advertisements. Cookies are small files stored on your device that help us remember your preferences and activities on our site. You can control cookies through your browser settings, but disabling them may affect your ability to use some features of our website.

4. Third-Party Services

We may share your personal information with trusted third-party service providers for the purpose of processing payments, fulfilling orders, or improving our website’s functionality. These service providers are bound by confidentiality agreements and are not authorized to use your information for any other purposes.

Additionally, we may share information with third-party marketing platforms (such as Google and Facebook) for targeted advertising and promotional campaigns.

5. Data Security

We take the security of your personal information seriously and employ industry-standard security measures, including SSL encryption, to protect your data. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of information transmitted to us.

6. Your Data Protection Rights

You have the right to:

Access: Request a copy of your personal data we hold.

Rectification: Correct any inaccurate or incomplete information.

Deletion: Request the deletion of your personal data, subject to applicable laws and requirements.

Object to Processing: Object to the processing of your data for marketing or other purposes.

Withdraw Consent: If you have previously given consent to receive marketing communications, you may withdraw it at any time by contacting us.

To exercise your rights, please contact us at rawatimpex1987@gmail.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once it is no longer needed, your data will be securely deleted or anonymized.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information from our records.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the bottom of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: rawatimpex1987@gmail.com

Phone: 9109896828

Effective Date: 01.01.2025